Our Terms & Conditions
Submitting a reservation/enquiry does not obligate Villa Casa Bali to accept your request/dates nor does it obligate you to any booking/dates. It is a request only.
Villa Casa Bali will send you an email quoting the exact rate and confirming availability of those dates that you requested.
On acceptance by you, we will reserve the mentioned dates and upon receipt of your booking deposit will the booking for the villa be confirmed.
- 30% – booking deposit at time of booking.
- 30% – 2 months before arrival.
- Balance – 1 month before arrival.
If a booking is made 30 days or less than arrival date, the full amount must be paid.
Deposits are generally non-refundable, unless agreed upon by Villa Casa Bali on special case by case basis. It is therefore advisable to take out a travel insurance – see below.
We strongly recommend that you take out a comprehensive travel insurance at the time of booking to protect you and your family/friends against injury, illness, death, including evacuation, loss or damage of baggage & personal items and cancellations.
Please be advised that we are not responsible for any injury, illness, death, loss or damage to personal property and equipment during your stay at Villa Casa Bali, including events such as fire, floods, severe weather, civil activities, Governmental activities or acts.
For your questions, please read our FAQ or send us your message.